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To submit a request to the auction organizer for an increase in your expense credit, follow these steps:
1. Log into your OneBid account using your current password.
2. Select theuser circle icon (or initials) located in the top right corner of the screen.
3. Go to the Auctions section which is located in the User Panel on the left side (on a computer) or in a drop-down menu (on a mobile device).
4. Find and select My auctions option.
5. Find the auction in which you want to increase your expense credit.
6. You will find your current expense credit there. Enter the new amount and click Save.
Your request to increase your expense credit will be sent to the auction organizer. You will be informed of their decision by email.
Important! We recommend submitting requests to increase your expense credit as early as possible, preferably before the live bidding begins. This will help avoid situations where your available credit is nearly exhausted and the auction organizer has not yet had time to process your request.